This page reflects the EU GDPR legislation in effect from 25th May 2018
We recognise the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.
Prior Consent Statement
EU GDPR laws - To comply with EU GDPR laws and to make your use of this website as easy and as safe as possible, this site does not use any cookies that track personal identifiable information outside of necessary and essential site functionality and security software - therefore you do not need to give any prior consent under GDPR to use this website. You can find full details of the data we do track and why, further down this page.
What Information Do We Collect?
When you visit this web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis - such as your name and email address when signing up for information requests, and Web site use information collected in the background on an aggregate basis as you and others browse our Web site.
1. Personal Information You Choose to Provide:
When you register for any of our products or services including newsletters you will provide us information about yourself.
If you choose to purchase our services or products, you may need to give personal information and authorisation to obtain information from various credit services. For example, you may need to provide the following information:
-Credit card number
-Name on credit card
-Credit card billing address
-Business and home phone number
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and web server log files to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing the products and services you requested, to process your payment, to monitor the use of the service, our marketing and promotional efforts and improve our content and service offerings, and customise our site’s content, layout, services and for other lawful purposes. These uses improve our site and better tailor it to meet your needs.
Furthermore, such information may be shared with others on an aggregate basis. Personally identifiable information or business information will not be shared with parties except as required by law.
What Are Cookies?
How Do We Use Information We Collect from Cookies?
An IP address is used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.
We do not track or store your IP address outside of the necessary technical need for the site to function. If any of our non essential systems need IP address information then the IP address is changed so that it is anonymous and is no longer personal information associated with you.
Sharing and Selling Information
WE DO NOT share, sell, lend or lease any of the information that uniquely identify you as a visitor or subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested with your prior consent.
How Can You Access and Correct Your Information?
You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us through the contact page. You are also entitled to request your information held so you can transfer it to another processor. That said, the only personal information we store is your name and email address, and we only have this if you have contacted via a form on this website or a handwritten form.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. We may also disclose account information when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Service or to protect the safety of our users and the Public. We will be legally obliged to disclose information if requested by a law enforcement agency in circumstances where it is believed a criminal act has been committed.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by Web sites linked to our Web site or the information or content contained therein. Often links to other Web sites are provided solely as pointers to information on topics that may be useful to the users of our Web site.